A quarter of victims of online fraud leave a cyber incident unnamed

What do you do when you become a victim of cybercrime? Nearly a quarter of the victims do nothing.

This emerges from studies conducted by MarketResponse on behalf of Univé. The representative sample showed that a third of the Dutch population has been the victim of cybercriminals. While cybercrime can have a huge impact on your digital security and privacy, 23 percent of victims left the incident unnamed. “Many people often turn out to be unconsciously incompetent when it comes to dealing with cyber risks,” says ethical hacker Wouter Slotboom.

13 percent of Dutch people quickly turn off their computer in the event of online fraud to stop cyber damage

Cyber ​​victims in the study had to deal with various forms of cybercrime. In most cases (33%) it was internet scams where scammers offer a product for sale online but do not deliver it or send a broken or fake copy. 22% were victims of a data breach, and almost 20% of respondents who had encountered cybercrime had their computer or network hacked. Identity fraud, online extortion (both more than 8%) and phishing (more than 5%) caused the fewest victims of cybercrime, according to the study.

More aware of effect, but still the same password

According to ethical hacker Wouter Slotboom, more and more people are becoming aware of the phenomenon of cybercrime, and there is also a growing awareness that the impact of becoming a victim can be alarmingly large. “It is now common knowledge that there are dangers online, but many people often have no idea how to be in danger,” says the IT security expert, who helps consumers and businesses become more robust online with training and tips.

“The argument ‘I have nothing to hide’ sounds a little smaller, but many people are still unconsciously incompetent. They still use the same password for many accounts. And often the risk of public, unsecured networks in cafes and events where cybercriminals can easily get their way is unknown. Not to mention what to do if it happens. “

Nearly a quarter of cyber incidents are not mentioned.

According to the Univé survey, almost a quarter of the victims of cybercrime do not mention the incident. 25% do not think it is important enough to tell anyone, while a similar proportion (23%) think they should solve the problem themselves. For 23% of victims, shame (also) prevents them from making a review, while 22% say they have no idea where to do this.

No report almost always means that nothing is done, by Slotboom. “And then you know for sure that the damage will not be repaired. Therefore, always report to the police, Report crime anonymously or a specialized cyber contingency. ”

“Turn off the computer quickly!”

Still, a majority of respondents say they will act if things go wrong. When asked what they would do if they accidentally clicked on a fake link that gives a cybercriminal access to digital files, almost half (47%) answer that they immediately call the police to report the crime. 30% call in an expert to save the data. No less than 13% hope – “unfortunately in vain”, according to Slotboom – that the problems will be fixed by quickly turning off the computer. Confronting the criminal online, which 3% choose, also has no “and possibly even counterproductive” effect, according to the cyber expert, while he also advises against paying the criminal, which 1% of Dutch people are prepared to do.

‘The consequences can be felt for years’

Last year, Univé set up a 24/7 cyber helpdesk that helps victims of cybercrime with specific questions and advice to limit and repair cyber damage. However, the latter is not completely feasible in all cases. “The consequences can be felt for years,” warns Slotboom. ‘I know of a case of identity theft where the victim got two cannabis farm buildings out of his will and influence after cybercriminals stole a copy of his passport from his email. Although the court has acknowledged his victim role in the case, the man has the greatest difficulty in closing a bank account, insurance or mortgage. He is still listed as a fraudster in various systems and it has taken him eight years to get it changed. “

Emphasis on prevention

Although Slotboom emphasizes that the example is an extreme exception, he mainly advises thinking about what one can lose. “Think about all the information stored in your email and then ask yourself if it’s smart to keep a copy of your passport here,” says Slotboom, who further “can not stress enough” that prevention deserves more attention.

“Get started using a good firewall, virus scanner and 2-step verification for access to mail, apps and social media. Small steps, but they can save you a lot of misery. ”

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