Resellers can counter the increase in ransomware attacks

Amsterdam, 30 May 2022 Retail ransomware is probably the most visible to the general public when it comes to cyber attacks. One day their local supermarket is normal, the next day they can no longer process card payments. One week the Dutch enjoy their favorite snack, the next day all the shelves in the supermarket are empty.

When cybercriminals turn things upside down, loss of business, customer loyalty and even consumer income is a real possibility. Data reliance makes retail a lucrative target for cybercriminals. It is crucial to protect this data and prevent ransomware. Keiron Holyome, VP UK, Ireland & Middle East at BlackBerry outlines three situations and provides tips to help retailers fight ransomware.

Thousands of access points require a zero-confidence stance
Cyber ​​attackers live on vulnerability. Since retail networks are very interconnected, a hacker can get into the entire business from any poorly secured endpoint. It is therefore important for retailers to take a bird’s eye view of their business and be aware of all ransomware attack routes

The industry is currently experiencing an increase in the amount of data used. We are also seeing an increasing number of endpoints that take advantage of customer experiences: smartphones, computers, tablets, kiosks and more. It is not only the customer-facing parts of modern retail that are vulnerable. The IoT warehouse, the software supply chain or the electric van are all possible entry points for attackers. The software supply chain has increasingly been used as an attack vector in various industries in recent years. This is because the potential impact and spread of an attack on the supply chain can be much greater than in the case of an attack on an individual victim.

With so many ways to access this growing pool of data, it really is a criminal playground. Dealers must start with a zero confidence attitude: Anyone using these systems must be checked upon entry and must remain so during use.

2. Beware of the blind spot
Cyberteams need to be on the lookout for new crime techniques that are specifically targeted at retailers. One such technique is to steal cardholder data flowing between consumers and retailers. Access to such valuable data should therefore be linked to functions such as managers and external contractors. In addition, all endpoints that can be accessed must be carefully planned and monitored from a single console. This helps prevent vulnerabilities created by gaps in accountability and ownership, while ensuring that cyber teams are not overloaded.

Next, it is important to check all system layers for hidden malware. Ideally, a team does this preventively, but it can also be crucial during a cyber attack. Without these controls, some breaches can remain undetected for months, hidden among the many layers of retail software used by an organization. During that time, hackers can quietly explore the system and set up tactics to carry out the most effective cyber or ransomware attack possible.

Organizations need to implement a range of cybersecurity technologies to ensure that no layer of the system is left unchecked and that there are no blind spots.

3. Not everything is lost in a ransomware attack
The preventive approach to safety is always the best path; prevent instead of responding to a breach in order to best protect customer data, intellectual property and the company. For retailers without the proper cyber security, however, all is not lost when an attack hits. Suppose you have already been hit by a cyber attack. So what is the right approach?

First, retailers should avoid paying ransom – despite the urge to protect their business. There is no guarantee that payment of ransom will lead to disclosure of data or decryption. Cybercriminals do not follow the rules. The more retailers pay the ransom, the more attackers will see the industry as an ideal target. Retailers must work together as a community and eliminate the effectiveness of the threat by refusing to pay.


About BlackBerry
BlackBerry (NYSE: BB; TSX: BB) provides reliable security software and services to organizations and government agencies worldwide who need them to secure the Internet of Things. The company secures more than 500 million endpoints, including 195 million cars on the road. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in security, cyber security and data protection. In addition, BlackBerry is a frontrunner in key areas such as endpoint security management, encryption and integrated systems. For more information, visit and follow the company further @Blackberry

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