How far are Belgian companies in their digitalisation? – Datanews magazines on PC

Has the pandemic accelerated digital transformation or not? And what do companies primarily invest in? The answers are nuanced, according to a study by Data News.

7.8 out of 10. This is the average score given by more than 500 respondents when asked how important digital transformation is for or within the company in which they operate. 27% of survey participants are CEOs and business leaders , but on average they give the lowest score: 7.3. Respondents with financial and / or marketing authorization give the highest score (8.6). The IT profiles, including CIOs, rate the importance of digital transformation in their business at 8.3 out of 10.

Also read: Security budgets are rising

So what path have these companies already taken? One in three CEOs surveyed says digital transformation is already fully integrated across the company. Approximately 28% of these business leaders know that digital transformation in their company is something that is implemented in a number of departments, but not in the entire company. Of the IT respondents, 48% agree with this statement: slightly more than the financial and marketing profiles (39%).

The next question that arises: which applications are implemented exactly? The answers are (obviously) very different, with cloud as a clear top answer. 39% of all respondents state that cloud computing is currently being implemented. No big surprise there: the transition to the cloud has been underway for a while. Belgian companies also invest mainly in e-commerce (27%), business intelligence (24%) and they collect data through social media (22%). Undoubtedly, all applications are related to the search for new business models, which is also described by around 20% of the respondents as something their company strives for.

Services

Which brings us to the question: Has the digital transformation actually accelerated over the last two years? Just over 22% say no. In the past year, 46% have made an extra effort – for obvious reasons – around video conferencing, but it is rightly not seen by everyone as a ‘digital transformation’; Being able to make a video call does not mean you are working for a digital company. More than 31% had to buy extra hardware to Remove work during the pandemic. More generally, a third of respondents also indicate that extra effort has been made in their company to make flexible and / or hybrid work (in the office, at home, elsewhere) easier.

The low percentage (10%) who have done work on the backend infrastructure is striking. In previous similar studies from Data News for the corona pandemic, this percentage was somewhat higher. The digitization priorities of Belgian companies have clearly been elsewhere over the last two years. Such as replacing old applications with newer, more powerful software (26%). For 32% of the respondents, the service to customers is now also much more digital: This corresponds, for example, to the investments in e-commerce that we have just talked about. 35% of companies also reviewed their internal work processes and further digitized and / or optimized them where necessary. The last two points already sound much more like an acceleration of the digital transformation.

How much is the IT budget?

One question that is difficult to answer is clearly the question of the overall budget for IT and digitization. No less than 41% say they do not know this. We therefore expanded the results further in the number of employees and filtered out the self-employed. Of the small companies with fewer than 50 employees, 48% have a frugal digitization budget of a maximum of 500,000 euros. We also clarified in the question that this includes staff costs. Some respondents may have overlooked this, but even then it illustrates that the digitalisation budget of small businesses is still very limited. In companies with 50 to 200 employees, that percentage drops to 33% with the smallest budget. In this category, for example, 17% of companies already have a budget of up to 2 million euros. In the very large companies with more than 500 employees, the high number of ‘by no’ respondents is again noticeable (not less than 63%), so we can not give reliable percentages for budgets.

7.8 out of 10. This is the average score given by more than 500 respondents when asked how important digital transformation is for or within the company in which they operate. 27% of survey participants are CEOs and business leaders , but on average they give the lowest score: 7.3. Respondents with financial and / or marketing authorization give the highest score (8.6). The IT profiles, including CIOs, rate the importance of digital transformation in their business at 8.3 out of 10. Which path have these companies already taken? One in three CEOs surveyed says digital transformation is already fully integrated across the company. Approximately 28% of these business leaders know that digital transformation in their company is something that is implemented in a number of departments, but not in the entire company. Of the IT respondents, 48% agree with this statement: slightly more than the financial and marketing profiles (39%). The next question that arises: which applications are implemented exactly? The answers are (of course) very different, with cloud computing being the clear top answer. 39% of all respondents state that cloud computing is currently being implemented. No big surprise there: the transition to the cloud has been underway for a while. Belgian companies also invest mainly in e-commerce (27%), business intelligence (24%), and they collect data via social media (22%). Undoubtedly, all applications are related to the search for new business models, which is also described by around 20% of the respondents as something their company strives for. Which brings us to the question: Has the digital transformation actually accelerated over the last two years? Just over 22% say no. In the past year, 46% have made an extra effort – for obvious reasons – around video conferencing, but it is rightly not seen by everyone as a ‘digital transformation’; Being able to make a video call does not mean you are working for a digital company. More than 31% had to purchase additional hardware to facilitate telecommuting during the pandemic. More generally, a third of respondents also indicate that extra effort has been made in their company to make flexible and / or hybrid work (in the office, at home, elsewhere) easier. The low percentage (10%) who have done work on the backend infrastructure is striking. In previous similar studies from Data News for the corona pandemic, this percentage was somewhat higher. The digitization priorities of Belgian companies have clearly been elsewhere over the last two years. Such as replacing old applications with newer, more powerful software (26%). For 32% of the respondents, the service to customers is now also much more digital: This corresponds, for example, to the investments in e-commerce that we have just talked about. In addition, 35% of companies reviewed their internal work processes and further digitized and / or optimized them where necessary. The last two points already sound much more like an acceleration of the digital transformation.

Leave a Comment